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Helpdesk & End-User Support

Remote and on-site support for day-to-day issues — software, hardware, account access and device setup — with ticket tracking and SLA-backed response times.

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Network Management

Design, configuration and monitoring of routers, switches, firewalls and Wi-Fi, including performance tuning and capacity planning as you grow.

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Cybersecurity Services

Endpoint protection, patch management, email/phishing defenses, vulnerability checks and security awareness training for staff.

Cloud Infrastructure Management

Setup and ongoing management of Microsoft 365, Google Workspace, cloud servers and SaaS access policies.

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Backup & Disaster Recovery

Automated, monitored backups with periodic restore testing and documented recovery plans for outages or incidents.

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Infrastructure Monitoring

24/7 monitoring of servers, devices and critical services, with alerting and proactive remediation before issues escalate.

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IT Strategy & Consulting

Technology roadmaps, budget planning and vendor management aligned to your business goals and growth plans.

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Procurement & Asset Management

Hardware and software sourcing, license tracking and lifecycle management so equipment is replaced before it becomes a liability.

Engagement Models

Ways to work with us

Fully Managed IT

We act as your complete outsourced IT department: helpdesk, infrastructure, security and reporting, billed at a flat monthly rate per user or device.

Co-Managed IT

We support your existing internal IT staff with extra capacity, specialist expertise (security, cloud) or after-hours coverage.

Project-Based Support

One-off engagements such as office moves, cloud migrations, network upgrades or security audits, scoped and quoted up front.

Not sure which plan fits?

Send us a few details about your team and current setup and we'll recommend the right level of support.

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